World Postal Day reminds of the days postal services were when there was no electronic media.
Those were the days when we would write letters to family, friends relatives. The expressive way of communicating or the expressive communication those days apart from the telephone that was more expensive. And to compare it to the present day texting, messaging and emailing that are instant though.
The wait in itself was a charm when the exchange of letters used to take a matter of 10- 15 days or a month. From purchasing postcards, Inland letters or stamps to put on envelopes right from the post office and then dropping the letters into the letter box. It was totally a different experience. Not only letters, even new year greeting cards and birthday cards were sent.
Although everything has become easier and convenient with the instant messaging now a days. But it was worth the wait then.
The postcards used to have an open letter but nobody bothered because life was simple then. While these days postcards are used as acknowledgements with registered posts as well.
The stamps on an envelope were enticing even more to those who collected them. Postal service have taken a new shape in the form of speed posts that delivers as early as 1 day locally and nearby to three days or five days.
With time the services have also changed for the better.
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Postal Services and Courier services have become a part and parcel of everyone's life.
Sometimes in the year 2013, I called up the courier service to check why the packet that has already reached not delivered yet? The courier agent replied, my boys went but they could not locate your house.He said we tried a number of times to your landline but there was no response.Well, the landline is out of order.So i said why don't you send it again, i am giving you the exact location with my contact number. He then said "madam, you come and collect it. we are not postman." What is home delivery for, then?
((this was sometime in the year July -Aug 2013))
Ordinary Post/Parcels/Speed Posts/Registered Post .Well as for post office is concerned right from the ordinary post to the parcels everything is right at the door.
As far as couriers are concerned we believe that they are home delivered except when there is bulk items that needs to be checked.
Now each services have to be so defined as to why it is home delivered and why one has to collect then. And more importantly the e-shopping and online services should clearly state but before that, it is for the courier services to state clearly regarding delivering packets at home or asking the receiver to collect it from their office.One such courier service told me that he does not rely on his delivery boys therefore he is asked me to collect it from his office. There are number of branches and sub-branches for each services but how many delivery boys do they appoint?
And if we keep on collecting it from the services/branches, what is home delivery for ??????(Well this was one of an experience which was never repeated again)
Adding to this piece of writing .With the onset of the pandemic Covid 19 that spread across the world since the beginning of the year 2020 the lockdown restricted the movement of people and were mostly confined to homes. This resulted with the work from home, the home delivery system grew more and more.The online shopping became the in-thing that took the postal and the courier systems to heights of of ones dependance for household essentials purchase. People started purchasing online whereby the products reached via postal service or the couriers.
Postal service being one of the most trusted of all have become more active and have improved on their services with time more since pandemic.
At a certain period of time courier services took an edge over the postal for the fact of their quick service but postal service in the meanwhile with the speed posts parcels and services have also become prompt in their delivery within specific period.
More and more people have again started with using the postal services.
My experience over the cash on delivery system of the courier services has been bad twice. On both the ocassions I have paid more and the delivery boy did not return the right amount of money. During the first time I paid price for four but received only one. However, I immediately contacted Amazon in that case and the money was refunded. While in the second case the delivery boy returned amount less that he should have and before we realized he had left and didnt come after we contacted him. The amount is still due to be returned.
Since posts and parcels is a part of our lives we better take care while dealing with it. We have started depending on the e-commerce life which has made it easier to shop at the click of a button right from our homes. Hence our dependence on posts and parcels.
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